My name is Brian Friel, and I am the owner of Wash 360 Inc. I started my own softwashing company back in 2008. We were known as The Roof Cleaners. We started out doing softwashing of asphalt shingle roofs. There were lots of companies pressure washing roofs at the time, but very few who cleaned using softwashing methods. Our softwashing methods proved to be more effective, safer and longer lasting than pressure washing.
Seeing our results on their roofs, customer began asking if we could clean their siding, decks and other exterior surfaces. It was easy to adapt our roof softwashing methods to almost every other surface around your home. The majority of “dirt” on a home is organic material growing on the surface, usually in the form of algae. So, adding softwashing of siding, stucco, decks, etc. was as easy as checking with the manufacturers of those product to see which cleaners were safe to use on those surfaces, and then adding them to our cleaning arsenal.
We found right away that we were getting superior results with all of our softwashing methods. We quickly developed a very loyal, repeat customer base. Our customers were so much happier with our softwashing methods over the pressure washing methods that they previously used. They found that the surfaces were cleaner and staying that way for almost twice the amount of time.
Even with our growing, loyal customer base, I was still constantly asked by our roof cleaning customers if we cleaned anything other than roofs. Since we were named, The Roof Cleaners, people just assumed we only cleaned roofs. In 2017 I finally made the difficult decision to change our company name. I wanted to change it to something that would more accurately represent what our company was truly all about. It was a very scary step for me. After all, we spent 9 years building a very loyal customer base as The Roof Cleaners. I was afraid that my customer would think we had sold our business if we changed our name, or that it would no longer be the same people doing their cleaning. I finally decided that the risk of changing our name was worth the reward. We became Wash 360 Inc and have never looked back!
We pride ourselves on our customer service and attention to detail. We have very little turnover with our employees so you generally have the same, well trained crew cleaning your house year after year. Our crews do continuing education every year by attending classes given by industry experts. We use state of the art equipment that is upgraded regularly with the newest softwash technology. We take OSHA safety training to make sure that everyone is safe around your home while we are cleaning. All of these extra efforts are why people are so happy with our services.
Lastly, this business is my life! I love what we do, and that attitude is evident in all of our employees. I am personally invested in every customer and service we provide. You will quickly see that everyone of our employees feels the same way. We treat your home like it is our own! Call us today and experience it for yourself!
Brian handles all of our estimates and when he's not doing that, you can find him in the field cleaning alongside our crews!
Albrea handles our day to day phone calls, emails, scheduling, invoicing and social media. Albrea has been with the company for 3 years.